Communication Centre
Manage documents and print health records
My Documents
Upload and store important health documents securely. Supported file types include:
Previous Announcements
View important announcements and updates from Health PEI:
System Updates
Notifications about MyHealthPEI system updates and new features
Service Changes
Important information about healthcare service changes and availability
Health Alerts
Public health announcements and important health information
Print My Record
Generate comprehensive PDF reports of your health information:
Customize Date Range
Select the time period for your report
Select Data Types
Choose which health information to include
Export PDF
Download and print your personalized health report
Common Questions About Messages
Why can't I see all my messages?
To view all your messages, select the Messages button in the main menu. Only three items are shown per category on the Homepage.
Why can't I reply or submit an attachment to a message from my clinic?
If you can't reply or submit an attachment to a message, your clinic may not currently support this feature, please contact them directly.
Why can't I send a message to my clinic?
If you can't send a message to your clinic, your clinic may not currently support this feature, please contact them directly.
Why don't I see my doctor's name when trying to send a message to my clinic?
If you can't send a message to your doctor, your clinic may not currently support this feature, please contact your clinic instead.
How do I archive a message?
To archive a message, navigate to your inbox and open the message you want to archive. Select the Archive button at the top of the message.
How do I restore or unarchive a message?
To restore an archived message, navigate to the Archive tab in your inbox and open the message you want to restore. Select the Restore button at the top of the message.
How do I download an attachment?
To download an attachment, open the file from within the message, then select the Download button. Depending on the type of attachment, the file will be downloaded to your device to either your Images folder, or your Files (iOS) or Downloads (Android) folder.
How do I print an attachment?
To print an attachment, first download the file, then open it on your device and select the Print button.
Where do I find the files and images I downloaded?
Downloaded images are saved to your device's Images folder. If you are on iOS, downloaded files are saved to the MyHealthPEI folder in your phone's Files. For Android users, files will be saved to your phone's Downloads folder.
Common Questions About Broadcasts & Campaigns
What are broadcasts?
Your clinic may send out mass communications to all their patients from time to time. These may include changes to operating hours, vaccination campaigns, and any other important information you should be aware of.
Where can I access all active and previous broadcasts?
To view all clinic-wide broadcasts that have been sent to you, select the Messages button in the main menu, then the Broadcasts tab. For previous broadcasts that are no longer active, you can view them in the Archives tab.
How do I remove a broadcast I've already seen?
Clinic-wide broadcasts currently remain visible on your homescreen for the duration of their campaign set by the clinic.
What does it mean if I consent to commercial/marketing broadcasts from my clinic?
From the app's homepage, you may occasionally receive mass communications with important information your clinic wants to share with their patients. If you do not consent, you will no longer receive these types of communications. This does not stop clinic operational messages, such as operation hours, holiday closures, etc.
Can I stop receiving clinic broadcasts?
If you wish to stop receiving broadcasts from your clinic, navigate to your app Settings within the user menu, locate the Commercial/marketing consent option and select Edit. A toggle button will appear, allowing you to disable or enable your consent to receive clinic broadcasts. This does not stop clinic operational messages, such as operation hours, holiday closures, etc.