My Settings

Customize your MyHealthPEI experience and manage your account

My Profile

The My Profile tool allows users to see information about their profile including full name and Date of Birth.

Personal Information

View your full name and date of birth as registered in the system

Account Details

Basic account information linked to your MyPEI account

Note: Profile information is linked to your verified MyPEI account and cannot be edited directly in MyHealthPEI.

Common Questions About Profiles & Account Management

Why do I have two different profile sections in the app?

When you first sign up for MyHealthPEI, you are creating an account owner for the app. Each clinic you subsequently add to your account will then have its own profile section that is stored in your clinic records.

Why is the clinic using a different email address to the one I signed up with?

You may have signed up to MyHealthPEI with a different email address than the one your clinic has in your patient file on record. If you wish to change the email address your clinic uses to communicate with you, please contact the clinic directly to let them know of this change.

Why can't I change my contact information?

You can update your phone number from within your clinic profile. However, you cannot currently change your email address directly in the MyHealthPEI app. Please contact your clinic for further assistance.

Can I change the email clinics use to contact me?

If you wish to modify the email address your clinic uses to contact you, please call your clinic.

How do I delete my account?

To delete your MyHealthPEI account, navigate to the settings of the app. Select Delete and follow the on screen prompts to delete your account.

My Preferences

The My Preferences tool allows users to edit and reset their preferred units or target ranges.

Preferred Units

Preferred Units allows users to customize the units of measurement displayed in their health record.

1

Click Edit Button

Opens the Preferred Units summary table for customization

2

Adjust Units

Use dropdown lists to select your preferred units for each measurement type

3

Save or Reset

Save changes or click Reset to restore default settings

Available Unit Options:

Blood Glucose: mmol/L (millimoles per liter) or mg/dL (milligrams per decilitre)
Height: meters, centimeters, feet and inches, or inches
Weight: kg (kilograms), lbs (pounds), or lbs and oz (pounds and ounces)
Body Dimension: centimeters or inches
Temperature: Celsius or Fahrenheit
Distance: km (kilometers) or mi (miles)
Reset Warning: If you reset your preferred units, all customizations within the table will be deleted and return to default values.

Target Ranges

Target Ranges allows users to set the target ranges for their test results. Users should consult their physicians when setting specific target ranges.

1

Click Edit Button

Opens the Target Ranges summary table for customization

2

Adjust Values

Modify the target range values for your health metrics

3

Save or Reset

Save changes or click Reset to restore default ranges

Medical Advice: Always consult your physician when setting specific target ranges for your health metrics.
Reset Warning: If you reset your target ranges, all customizations will be deleted and the values return to default.

My Notifications

These Notifications alert you to new information coming into your personal MyHealthPEI record from the PEI Health Record.

How Notifications Work

New Information Alerts

Notifications appear bold if they haven't been read. Once read, the bold formatting is removed.

Timestamps

Each notification displays a date/time stamp with when it was received, plus a red dot for unreviewed notifications.

Detailed View

Click on a notification to open a modal window with details. Use "View More" to access the corresponding widget.

Management

Clear individual notifications with the X button, or use "Clear All" to remove all notifications.

Automatic Cleanup: Notifications that haven't been removed within 60 days will automatically be deleted by the system.

Common Questions About Push Notifications

What is a push notification?

A push notification is an alert generated within the app. When the app is not open, it will be displayed on your device to notify you of important information needing your attention in the app.

Why don't I receive push notifications for a clinic when I receive them for other clinics?

If you are not receiving push notifications for a specific clinic, your clinic may not currently support this feature.

My Connected Devices

The Connected Devices tool allows users to connect and sync health information from third party fitness and health devices. For a complete list of eligible devices, see Connected Devices.

Device Connection

Click the Connect button on device tiles to open the manufacturer's website and login to your device account.

Data Synchronization

Once connected, your device data will automatically sync with your MyHealthPEI account.

Supported Devices: For detailed instructions on connecting specific devices (Fitbit, Garmin, Withings, OMRON), visit Connected Devices.